Frequently Asked Questions

We serve the Greater New Orleans metropolitan area, including New Orleans (all neighborhoods), Metairie, Kenner, Harahan, River Ridge, Elmwood, Jefferson, Gretna, Marrero, Harvey, Terrytown, Westwego, Slidell, Mandeville, and Covington. Not sure if we cover your area? Give us a call at (504) 285-5324.

Every project is different, so we provide custom quotes after a free consultation. Pricing depends on the scope of work, the size of the space, and the services requested. We offer transparent pricing with no hidden fees. Contact us to get started with a no-obligation quote.

We recommend booking at least 1 to 2 weeks in advance for standard projects, and 3 to 4 weeks ahead for larger whole-home projects or time-sensitive moves. That said, we do our best to accommodate urgent requests. Give us a call and we will see what we can do.

Simply book a free consultation through our Contact page, or call us directly at (504) 285-5324. We will discuss your space, your goals, and the best approach, completely at no cost and no commitment.

Please do not be. We have worked in homes at every level of organization, or disorganization, and we never judge. Our team has a strict policy: no commentary, no expressions of surprise, no opinions about your belongings or your choices. Our only focus is helping you. You are in a safe, judgment-free space with us.

That is completely normal, and it is exactly why we are here. We guide you through the process step by step, starting with one area at a time so it feels manageable. You do not have to figure it out on your own. We will figure it out together.

No. We assess your space during the consultation and recommend any containers, bins, or storage solutions that would be helpful. We can work with what you already have, or advise you on exactly what to purchase. Containers and bins are always optional and never required to create a well-organized space.

You do not have to do anything before we arrive. Do not clean up, do not organize, do not apologize for the state of things. We come in, see what is going on, and focus entirely on helping you move forward.

Decluttering focuses on helping you decide what to keep, toss, or donate. We work alongside you to make those decisions easier and more manageable. Organizing goes a step further and is typically more hands-on from start to finish. In organizing sessions, we handle the full process of transforming your space: sorting, categorizing, labeling, and arranging everything into a functional system. In short, decluttering is about deciding what stays. Organizing is about fully setting up and structuring the space once those decisions are made.

Yes. When we are helping you declutter, we need you present so we can guide you through decisions about what to keep, toss, and donate. Without you there, we have no way of knowing what can go and what needs to stay. Organizing sessions are different: for those, you do not need to be home the entire time since we are implementing a system, not making decisions on your behalf.

Absolutely not. You are always in control of what stays, what gets donated, and what gets thrown away. Our role is to provide guidance, support, and accountability. Nothing leaves your home without your approval.

Most sessions are scheduled for 5 hours. This allows enough time to make noticeable progress without the process feeling overwhelming. Larger projects may require multiple sessions, which we will discuss with you before getting started. We will give you a clear estimate during your consultation so you know what to expect.

We can work on a single room, a few spaces, or your entire home. Whatever you need. Many clients start with one area and return for additional sessions. There is no minimum project size.

Yes. We can organize your space with what you already have. Containers are always optional. If we feel specific products would genuinely improve the functionality of your space, we will let you know and make recommendations. But they are never required.

Yes. Every organizer arrives with a basic supply kit that includes scissors, tape, trash bags, labels, and other tools we use to sort and organize efficiently. Organizing products like bins or containers are separate and optional.

We handle everything. We coordinate donation drop-offs to local New Orleans area charities, and we can take donations and trash in our vehicle when needed (as much as fits). You do not have to make any extra trips after the session.

Yes. We offer professional packing services before a move and unpacking and setup services after. Many clients bundle both. We pack up the current home and set up the new one for a completely hands-off moving experience.

Both. We can pack your entire home or focus on specific areas like kitchens, closets, bedrooms, and more. Our services are flexible based on what you need and your timeline.

Yes. When you book, we will let you know how much we can get done within the scheduled time and confirm our availability so you know if we can accommodate your deadline. Give us a call and we will do our best to make it work.

Yes. In most cases, decluttering is done in a separate session before packing begins so we can stay focused and make the most progress. If you only need light decluttering, we may be able to handle it the same day. We will go over your specific needs during booking and recommend the best approach.

We are a home organizing company, not a moving company. That means we do not just take items out of boxes and put them wherever they fit. We thoughtfully set up each space in a way that works for you and your daily routines: dishes in logical cabinets, clothes hung properly, pantry items sorted by category. You walk in to a home that is ready to live in, not just emptied of boxes.

That is not a problem. We will ask about this during your consultation so we know what to expect. Unlabeled boxes take a bit longer since we need to go through items to figure out where everything belongs, but we handle it all the time and will still get everything unpacked and organized.